Guarantee Policy
- A valid credit card will be required upon booking;
- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.
Children Policy
- Child under 5-year old: free of charge.
- Child from 5-year old to under 12-year old: surcharge $10/person/room/night.
- Child from 12-year old or extra Adult: surcharge $15/person/room/night.
Cancellation/Amendment Policy
- If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.
- If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged
- In case of no-show, 100% room rate and tax will be charged.
- Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable
Late check-out policy
- Late check-out is subject to room availability
- 12:00pm to 17:00 check-out: 50% room rate surcharge
- After 17:00 check-out: 100% room rate surcharge
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